Vibe Coworking Pune

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    Data Protection Policy

    Home / Protection Policy

    Effective Date: September 23, 2025
    Last Updated: September 23, 2025

    1. Introduction

    Vibe Coworking Spaces (“we,” “us,” “our,” or “Company”) is committed to protecting your personal data and respecting your privacy rights. This Personal Data Protection Policy (“Policy”) explains how we collect, use, store, and protect your personal data in compliance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and other applicable laws of India.

    As a leading provider of Managed Office Space solutions and process systems, we understand the importance of maintaining the confidentiality and security of the personal data entrusted to us by our clients, partners, and website visitors.

    2. Definitions

    For the purposes of this Policy, the following definitions apply:

    • “Personal Data” means any data about an individual who is identifiable by or in relation to such data
    • “Data Principal” means the individual to whom the personal data relates
    • “Data Fiduciary” means Vibe Coworking Spaces, which determines the purpose and means of processing personal data
    • “Processing” includes collection, recording, organisation, structuring, storage, adaptation, retrieval, use, disclosure, erasure or destruction of personal data
    • “DPDP Act” means the Digital Personal Data Protection Act, 2023
    3. Personal Data We Collect
    We may collect the following categories of personal data:

    3.1 Contact Information

    • Name and title
    • Email address
    • Phone number
    • Business address
    • Company name and designation

    3.2 Business Information

    • Industry sector
    • Project requirements and specifications
    • Technical requirements for pilot plants
    • Business correspondence and communications

    3.3 Website Usage Data

    • IP address
    • Browser type and version
    • Device information
    • Pages visited and time spent on our website
    • Cookies and similar tracking technologies

    3.4 Professional Information

    • Professional qualifications
    • Areas of expertise
    • Project history (where relevant to our services)

    We collect personal data through the following methods:

    • Direct Collection: When you contact us through our website, email, phone, or in-person meetings
    • Website Forms: When you fill out inquiry forms, contact forms, or request information
    • Business Communications: During the course of our business relationship
    • Website Analytics: Through cookies and similar technologies on our website
    • Third Parties: From our business partners or vendors with proper consent
    We process your personal data for the following lawful purposes:

    5.1 With Your Consent

    • Responding to your inquiries about our pilot plant solutions
    • Providing information about our services and capabilities
    • Marketing communications (only with explicit consent)
    • Newsletter subscriptions

    5.2 Legitimate Business Interests

    • Managing client relationships
    • Project development and execution
    • Business development activities
    • Improving our services and website functionality
    • Maintaining business records

    5.3 Legal Compliance

    • Complying with applicable laws and regulations
    • Fulfilling contractual obligations
    • Responding to legal requests from authorities

    Your personal data is used exclusively for:

    • Service Delivery: Providing pilot plant solutions and process systems
    • Communication: Responding to inquiries and maintaining business correspondence
    • Project Management: Managing and executing pilot plant projects
    • Customer Support: Providing technical support and after-sales service
    • Business Development: Identifying opportunities for collaboration
    • Website Improvement: Analyzing website usage to enhance user experience
    • Legal Compliance: Meeting regulatory and legal requirements
    We do not sell, trade, or rent your personal data to third parties. We may share your personal data only in the following circumstances:

    7.1 Service Providers

    • Trusted vendors and contractors who assist in providing our services
    • IT service providers for website hosting and maintenance
    • Professional advisors (lawyers, accountants, consultants)

    7.2 Legal Requirements

    • When required by law or court order
    • To protect our legal rights and interests
    • In case of business reorganization or transfer (with proper notice)

    7.3 Consent-Based Sharing

    • With your explicit consent for specific purposes
    • With project partners when necessary for service delivery
    All third parties are contractually bound to maintain the confidentiality and security of your personal data.
    We implement appropriate technical and organizational measures to protect your personal data:

    8.1 Technical Safeguards

    • Encryption of data in transit and at rest
    • Secure server infrastructure and hosting
    • Regular security updates and patches
    • Access controls and authentication mechanisms
    • Firewalls and intrusion detection systems

    8.2 Organizational Measures

    • Staff training on data protection
    • Regular security audits and assessments
    • Incident response procedures
    • Data access limitations on a need-to-know basis
    • Secure disposal of data when no longer required

    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy:

    • Business Inquiries: 3 years from last contact
    • Client Records: 7 years after project completion (for legal compliance)
    • Website Analytics: 2 years from collection
    • Marketing Consent: Until consent is withdrawn
    • Legal Requirements: As required by applicable laws

    Data will be securely deleted or anonymized when no longer required.

    Under the DPDP Act, you have the following rights regarding your personal data:

    10.1 Right to Access

    • Request information about what personal data we hold about you
    • Obtain details about how your data is being processed

    10.2 Right to Correction

    • Request correction of inaccurate or incomplete personal data
    • Update your information to ensure accuracy

    10.3 Right to Erasure

    • Request deletion of your personal data when no longer necessary
    • Withdraw consent for processing (where applicable)

    10.4 Right to Grievance Redressal

    • File complaints regarding data processing
    • Seek a resolution through our grievance mechanism

    10.5 Right to Nominate

    • Nominate a representative to exercise your rights in case of incapacity

    11.1 Obtaining Consent

    When we require your consent for processing personal data, we ensure it is:

    • Free and voluntary
    • Specific to the purpose
    • Informed with clear information
    • Unambiguous with clear affirmative action

    11.2 Withdrawing Consent

    You can withdraw your consent at any time by:

    • Emailing us at [sales@vibecoworkingspaces.com]
    • Calling our Chief Protection Officer
    • Using unsubscribe links in our communications

    Withdrawal of consent will not affect the lawfulness of processing before withdrawal.

    We primarily process data within India. Any transfer of personal data outside India will be conducted in accordance with the DPDP Act and applicable regulations, ensuring adequate protection of your data.

    In the event of a personal data breach that may pose a risk to your rights:

    • We will notify the Data Protection Board of India within 72 hours
    • We will inform affected Data Principals promptly
    • We will take immediate remedial measures to minimize the impact

    14.1 Internal Grievance Process

    If you have any concerns about our data processing practices: Step 1: Contact our Grievance Officer at:
    • Email: sales@vibecoworkingspaces.com
    • Phone: +91-8208341339
    • Address: S No. 23, Baner One, 7th Floor, Pan Card Club Rd, Baner, Pune, Maharashtra 411045.
    Step 2: We will acknowledge your complaint within 24 hours Step 3: We will investigate and respond within 30 days Step 4: If unsatisfied, you may escalate to the Data Protection Board of India

    14.2 External Recourse

    You have the right to approach the Data Protection Board of India directly if you are not satisfied with our response or if we fail to respond within the prescribed timeframe.

    For any questions, concerns, or requests related to this Policy or your personal data:

    Vibe Coworking Spaces
    Chief Protection Officer
    Email: sales@vibecoworkingspaces.com

    We may update this Policy from time to time to reflect changes in:

    • Legal requirements
    • Business practices
    • Technology developments
    • Service offerings

    We will notify you of any material changes by:

    • Posting the updated Policy on our website
    • Sending email notifications to registered users
    • Providing prominent notice on our website

    The “Last Updated” date at the top of this Policy indicates when it was last revised.

    Vibe Coworking Spaces is committed to full compliance with the DPDP Act and maintains the highest standards of data protection. We regularly review and update our data protection practices to ensure ongoing compliance with evolving legal requirements.

    For immediate assistance with data protection matters, please contact our Data Protection Officer at sales@vibecoworkingspaces.com

    This Policy is effective as of September 23, 2025, and will remain in effect until superseded by a revised version.

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